Data protection policy

Privacy notice
Thank you for your interest in the Parador website. The protection of your privacy is very important to us. Below we provide comprehensive information concerning the handling of your personal data. We generally act in compliance with the General Data Protection Regulation (GDPR), the German Data Protection Act (BDSG) updated version, and other legal regulations.

Names and contact data
Parador GmbH is the controller and can be reached at the following contact details:
Millenkamp 7 – 8
48653 Coesfeld
Managing Directors
Lubert Winnecken (Chairman), Hendrik Voß, Dhirup Choudhary

Data protection officer contact information

Purposes and legal basis for data processing
We collect personal data if you voluntarily disclose data to us within the scope of your application, your order of samples or a catalog, if you establish contact with us (e.g. through the contact form or by email) or if you open a customer account.

We also collect personal data when you request a consultation appointment within the scope of a dealer search and when requesting that goods are reserved at a local partner. Your request, including your personal data, is forwarded to the retail partner selected by you for further handling of these processes.

To process a direct online order, we forward the data on the goods in your shopping basket - excluding personal references - to the online shop selected by you.

The specific data that is collected is shown in the respective input forms. Entering your personal data is necessary for a job application, for ordering samples and catalogs through a customer account, and for so-called "guest orders", as well as when requesting a consulting appointment or reserving goods at a local retail partner. We use the data disclosed by you to process the job application, orders for samples/catalogs, and your requests.

Data recipients
• Internal departments
• Partner companies within the scope of subcontracting

Your data is forwarded to third parties only if this is necessary to perform and process the respective service.

To process your sample and catalog orders, we forward your data to the shipping company tasked with delivery only insofar as this is necessary for delivery.

To processes the arrangement of a consultation appointment or to reserve goods at one of our local retail partners, we forward your personal data to the partner selected by you. 

After forwarding your data to the retail partner selected by you for a consultation appointment, to reserve goods at one of our local retail partners, or for forwarding to the retailer online shop, the further use of your data is stipulated by the privacy policy of the respective retail partner. 

Transmission to third countries
Currently not planned

Duration of data retention
• Within the scope of business relations for the duration of this relationship
•Accounting-relevant information 10 years

You can visit our website without disclosing personal data. We retain only your access data in so-called server log files, e.g. the name of the file requested by your, date and time of the retrieval, transmitted data volume, and the inquiring provider. This data is evaluated exclusively to ensure an uninterrupted operation of the page and to improve our offer; this data does not allow an identification of your person.

You can withdraw consent to retain your customer data (e.g. through the contact page) at any time with future effect by email:

Right to information, rectification, erasure, restriction of processing
The customers, prospective customers, and employees of Parador GmbH have the right to information, rectification, erasure, or restriction of processing with regard to the personal data retained by us. The data is erased if no retention obligations exist. Processing can be restricted as long as retention obligations exist.

Right to objection, data transferability, and withdrawal of consent
The customers, prospective customers, and employees of Parador GmbH have the right to object against processing and have the right to transferability of data. Insofar as the processing is based on consent, e.g. in case of consent to establish contact by email, this consent can be withdrawn at any time with future effect.

Right to complain to the supervisory authority
Data subjects have the right to complain to the supervisory authority responsible for them. The contact information for the supervisory authority responsible for us is:

The State Officer for Data Protection and Freedom of Information North Rhine-Westphalia
PO Box 20 04 44; 40102 Düsseldorf; ph.: +49 (0) 211/38424-0;

Necessity of providing data
The provision of personal data is necessary to carry out the business relationship. If this data is not provided, the business relationship with Parador GmbH may be impossible in full or in part.

We do not automate the decision-making process in this context and we do not perform profiling.

Processing of personal data
We collect, process, or use your personal data within our internet offer only if you send us an inquiry by email as well as the data necessary to process your request. You yourself can decide whether and which data you transmit to us.

Use and forwarding of personal data, purpose
Personal data becomes available when you send us an email. Therefore, we take the necessary precautions to protect this data accordingly and we then process this data exclusively for the purpose of processing the contract and to safeguard our own legitimate business interests (pursuant to Art. 6 (1) lit.f GDPR). All systems where your data are retained are password-protected and accessible only to specific persons. Our employees are obligated to comply with data privacy. We do not forward our customers' personal data to unauthorized third parties.

Links to other internet offers
If we use links to refer to other internet pages within the scope of our internet offer, the operators of the external offers or pages are responsible for data protection regulations.

Use of cookies
We use so-called cookies on various pages to make your visit of our website more attractive and to enable the use of specific functions. Cookies are small text files that are stored on your terminal device. Some of the cookies used by us are deleted after the end of your browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain stored on your terminal device and allow us to recognize you at your next visit (persistent cookies). This creates the technological opportunity to create so-called "user profiles". We expressly inform you that by confirming the privacy policy you are consenting to the use of cookies. You can adjust your browser settings so that you are informed of the placement of cookies and can decide to accept them in each individual case or exclude the acceptance of cookies in specific cases or in general. The functionality of our website might be limited if cookies are not accepted.

We take technical and organizational measures to guarantee the security of your personal data. Your data is protected against loss, destruction, tampering, manipulation, and unauthorized access. If you wish to send us confidential data and prefer a secure communication channel, please send us an S/MIME encrypted email. We will send you our public key [S/MIME Public Key] by email. Our websites are also available with TLS encryption [https].

Questions, comments, and information
In case of questions concerning the collection, processing, or use of your personal data, in case of information, correction, blocking, or erasure of data as well as withdrawal of possibly granted consent or objection against a specific use of data, please contact our data protection officer by email: